AAA City Removalist is very proud of the reputation that we have built up within Australia. AAA City Removalist realize that our customers are the best advertisement. We are honoured to be members of Local Concierge, an exclusive service provider. As members of this elite association, we must maintain a high standard of service and comply with strict codes of conduct. AAA City Removalist are also regularly inspected by Local Concierge to ensure that we remain financially sound and adhere to and exceed customer expectations.
Training is very important to AAA City Removalist. Every member of our operational team has undergone accreditation including WorkCover, RTA and Industry certified training. All AAA City Removalist teams are trained in correct lifting methods, specialist packing techniques and correct methods of loading and unloading removal vehicles. Our teams also realize that politeness, helpfulness, honesty and courtesy are imperative at all times. In order to monitor customer satisfaction we call our customer to complete a quality questionnaire after we have carried out their move. AAA City Removalist is proud to say that since Jan 2010, 99% of our customers have rated our service as "Good" or (in the vast majority of cases) "Excellent".
Our large fleet of specialist removal vehicles receives a full mechanical inspection every 6 weeks with servicing taking place every 12 weeks. All AAA City Removalist vehicles are kept clean and are kitted out with adequate transit protection blankets, tools, webbing and the necessary trolleys / dollies and trucks. AAA City Removalist also perform balcony lifts in order to move items in and out of windows where internal access is difficult.
We believe that you cannot find a better or more trusted removal company than AAA City Removalist. Why not put AAA City Removalist to the test?